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COVID-19 SERVICE CANADA INFORMATION

Posted on Monday April 06, 2020 at 02:56PM

Service Canada has provided information and links to ensure that our community receives important information on how to access benefits.

In response to the Covid-19 situation, the government has introduced the new Canada Emergency Response Benefit as part of Canada's Economic Response Plan.

The Canada Emergency Response Benefit will provide a taxable benefit of $2,000 a month for up to 4 months to:

- workers who must stop working due to COVID-19 and do not have access to paid leave or other income support.

- workers who are sick, quarantined, or taking care of someone who is sick with COVID-19.

- working parents who must stay home without pay to care for children that are sick or need additional care because of school and daycare closures.

- workers who still have their employment but are not being paid because there is currently not sufficient work and their employer has asked them not to come to work.

- wage earners and self-employed individuals, including contract workers, who would not otherwise be eligible for Employment Insurance.


Important information for workers who have lost their jobs or are unable to work:

- Workers should continue to apply for Employment Insurance  benefits.

- Individuals who have already applied for Employment Insurance will be automatically enrolled for the Canada Emergency Response Benefit.

- The Canada Emergency Response Benefit will be accessible through a secure web portal starting in early April. Applicants will also be able to apply via an automated telephone line or via a toll-free number.

- Visit the Canada Revenue Agency website for additional information on how the Canada Emergency Response Benefit will help workers.


Service Canada can help!

Employment Insurance and Pension applications can be made online at: https://www.canada.ca/en/employment-social-development/corporate/portfolio/service-canada.html

If an individual that you support requires assistance with one our critical services and benefits they can complete a service request form at:Canada.ca/service-canada-e-service . Once the service request is submitted, a Service Canada representative will contact the individual within 2 business days at the phone number they indicate.

If you do not have access to the internet, the Service Canada outreach team is working on an alternate way to provide support and further information will be provided shortly.

Author: Town of Thorsby

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